liv18 Terms and Conditions

1.1 Acceptance of Agreement

By accessing the liv18 platform or creating an account, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

liv18 reserves the right to change or amend these terms and conditions at any time. Continuing to use the platform after the updated terms have been published will be considered as acceptance of the new terms.

1.2 Scope of Application

These terms and conditions apply to all services, games, promotional offers, and customer support operated by liv18. Additional specific terms may apply to special promotional offers.

2.1 Age Limit and Eligibility

To open an account and participate in games on liv18, you must meet the following conditions:

• You must be at least 21 years old (for those aged 21 and above only)
• You must have the legal capacity to enter into a contract as an adult
• You may hold only one account in your name — creating multiple accounts is strictly prohibited
• All information you provide must be truthful, accurate, and complete

2.2 Account Responsibility

It is your responsibility to keep your account login details confidential. liv18 will not be held responsible for unauthorized use of your account. Contact us immediately regarding any unauthorized access.

liv18 reserves the right to suspend or close any account at any time without prior notice — especially if evidence of fraudulent activity, breach of terms, or provision of false information is found.

2.3 Identity Verification

liv18 may request members to verify their identity when necessary. Failure to provide the required documents within the specified time may result in the account being restricted or suspended. Some services may remain limited until document verification is complete.

3.1 Deposits

The following payment methods can be used to deposit funds into liv18: bKash, Nagad, Rocket and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• Minimum deposit amount: ৳100 (for each method)
• All transactions will be completed in Bangladeshi Taka (BDT)
• Deposited funds may only be sent to your own account — deposits through third parties are prohibited
• Each deposit is processed in fully encrypted form for security

3.2 Withdrawals

For withdrawals from your account:

• Minimum withdrawal amount: ৳800
• Standard withdrawal time: 5–30 minutes
• Withdrawal requests can only be made to the payment method used on the account
• Withdrawals may be delayed if identity verification has not been completed
• liv18 reserves the right to verify additional information in the case of unusual transactions

3.3 Transaction Security

liv18 uses SSL encryption technology for all financial transactions, keeping your information fully secure. Our payment system operates in accordance with fair play principles. We reserve the right to notify the relevant authorities regarding any suspicious transactions.

4.1 Welcome Bonus

Members can receive up to 120% bonus of ৳15,000 on their first deposit at liv18. This bonus will be credited directly to the account and can be withdrawn after the wagering requirements are met.

Example:

• Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200
• Deposit ৳26,000 or more → maximum ৳15,000 bonus → total balance ৳41,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus portion only, not on the original deposited amount.

Example: ৳1,200 bonus × 15 = ৳18,000 in bets must be placed before the bonus can be withdrawn.

• There may be a time limit for meeting the wagering requirements
• Not all games may contribute equally to wagering calculations
• Withdrawing the original deposit amount before the requirements are met will cancel the bonus

4.3 General Bonus Rules

The following rules apply to any bonus offer:

• Each bonus offer is applicable to one account only
• Creating multiple accounts to claim bonuses will result in all associated accounts being closed
• liv18 reserves the right to cancel a bonus if fraudulent or unusual betting patterns are detected
• Bonus offers may be changed or cancelled at any time
• The welcome bonus applies only to new members on their first deposit

5.1 VIP Tiers

liv18 has three VIP tiers. Members can advance to higher tiers based on active participation and betting activity:

• Bronze: up to 0.3% cashback per week
• Silver: up to 0.7% cashback per week
• Gold: up to 1.0% cashback per week

Cashback is calculated on a weekly basis and credited directly to the account. Separate wagering requirements may apply to cashback.

5.2 VIP Benefits Terms and Conditions

VIP benefits are a privilege, not a right. liv18 reserves the right to modify the VIP program at any time with prior notice. VIP status may be lost due to prolonged inactivity or breach of terms and conditions.

6.1 Fair Play Policy

liv18 believes in fair play. All games available on the platform are developed by reliable software providers that use Random Number Generator (RNG) technology. This ensures that the outcome of every game is completely random and unbiased.

6.2 Prohibited Activities

The following activities are strictly prohibited and will result in account suspension or termination:

• Attempting to defraud the platform using any software or method
• Operating multiple accounts with the intent to abuse the bonus system
• Colluding with other members to manipulate games
• Involvement in match fixing or manipulation of results
• Transacting with unpaid or stolen funds
• Using the platform for money laundering or illegal purposes

6.3 Technical Errors

Wins or balances displayed in error due to a technical fault or system failure will not be considered valid. In such situations, liv18 reserves the right to restore the correct balance.

7.1 Betting Rules

Sports betting on liv18 is available on various sporting events, including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, kabaddi, and more. Betting markets are presented in a straightforward way — for example, who will win a match such as Bangladesh vs India is a standard betting option.

All betting decisions are entirely your own responsibility. liv18 does not provide betting advice or guarantees.

7.2 Bet Cancellation

A bet may be cancelled in the following circumstances:

• If the event or match is cancelled or postponed indefinitely
• If incorrect odds or information are displayed
• If a bet is accepted due to a technical error
• In the event of a change in the rules of an event

For cancelled bets, the original stake will be returned to the account.

8.1 Data Collection and Use

liv18 collects personal information from members and it is used solely for the purposes of providing services, managing accounts, security verification, and meeting legal obligations. Details on the transfer of information to third parties can be found on our Privacy Policy page.

8.2 Cookies and Tracking

liv18 uses cookies for the proper operation of the site. Continuing to use the site will be considered as consent to the use of cookies. Details about cookies can be found in our Privacy Policy.

9.1 Our Commitment

liv18 believes that gaming is a form of entertainment, not a way to earn money. We encourage all our members to enjoy gaming responsibly. If you feel that gaming is having a negative impact on your life, please seek help.

9.2 Self-Restriction Options

Members can contact us at any time to set restrictions on their account. For more information about responsible gaming, visit our Responsible Gaming page.

10.1 Service Availability

liv18 strives to provide the highest quality service but cannot guarantee uninterrupted service at all times. Service may be temporarily unavailable due to maintenance, technical issues, or other reasons. liv18 will not be liable for any loss resulting from this.

10.2 Third-Party Content

The games available on liv18 are supplied by various third-party software providers. liv18 is not primarily liable for the performance and reliability of these games, though we endeavour to select providers of the highest standard.

10.3 Limitation of Damages

To the extent permitted by applicable law, liv18's total liability shall in no circumstances exceed the total amount you have deposited in the three months preceding the incident. liv18 will not accept any liability for indirect, incidental, or consequential damages.

11.1 Complaints Process

If you have a complaint about any matter, please first contact our customer support team. We provide support 24/7 via live chat and email ([email protected]) — in both Bengali and English. Most complaints can be resolved through direct discussion.

11.2 Final Decision

In the event of a dispute, liv18's decision will be considered final and binding, though legal remedies always remain available. We are committed to considering every complaint fairly and impartially.

12.1 Amendment of Terms

liv18 may amend these terms and conditions at any time. Members will be notified by email or on the platform in the case of significant changes. Continuing to use the platform after changes have been made will be considered as acceptance of the new terms.

12.2 Severability

If any part of these terms and conditions is found to be legally invalid or unenforceable, the remaining parts will remain fully in effect. The invalid part will be replaced by a valid provision that is consistent with the original intent of both parties.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and any other applicable specific policies together form the entire agreement between liv18 and the member. Any prior oral or written discussions are superseded by this document.